Shipping & Delivery Policy

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us. All orders will be sent out within 5 working days after receiving your order confirmation. Please, take a look at the following information about shipping rates.

Shipping Fee

Shipping Method

InPost Parcel Locker (Poland)

InPost Parcel Courier (Poland)

Shipping Fee

20 pln

20 pln

Europe shipping

Outside Europe

priced individually (depending on a current shipping rate)

priced individually (depending on a current shipping rate)

Returns

At IGEN, we take pride in curating a unique collection where each item is one-of-a-kind. We’re a small business with a big heart for sustainability, and our approach is all about minimizing waste. The law rules include the possibility of renouncing a contract within 14 days from the delivery date of the parcel. All you need to do is to submit a declaration of renouncing the contract, e.g. by e-mail sent to the following address:​​ contact@igenvintage.com. The returned item must remain intact with all tags and proof of purchase.

However, we encourage you to reach out to us before buying. You can contact us via e-mail or direct message on Instagram. We’re more than happy to provide detailed information about each product to help you make an informed decision without returning the item later. Returning items goes against this ethos as it adds to environmental impact.